Personal Accounts

Personal Banking - Online Banking

Information on any of your accounts at your fingertips 24-hours a day, 7 days a week.

Use Internet Banking when it’s convenient for you!

  • View account balance and history
  • Online transfers including loan payments
  • View check images
  • View pending transactions
  • Pay bills online
  • Enter stop payments
  • Secure messaging to bank
  • Download information to Quicken/QuickBooks/Money
  • Request address changes
  • View account statements
  • eStatements

It’s confidential, convenient and easy to use!

For more information, contact your nearest FirstBank Southwest location today!


Online Banking Security Tips and Best Practices

General Online Security

Never click on suspicious links in emails, tweets, posts, nor online advertising. Links can take you to a different website than their labels indicate. Typing an address in your browser instead of clicking a link in an email is a safer alternative.

Only give sensitive information to websites using encryption so your information is protected as it travels across the Internet. Verify the web address begins with https:// (the "s" stands for secure) rather than just http://. Some browsers also display a closed padlock.

Do not trust sites with certificate warnings or errors.

 

These messages could be caused by your connection being intercepted or the web server misrepresenting its identity.

Avoid using public computers or public wireless access points

 

for online banking and other activities involving sensitive information when possible.

Always "sign out" or "log off" of password protected websites

 

when finished to prevent unauthorized access. Simply closing the browser window may not actually end your session.

Be cautious of unsolicited phone calls, emails or texts directing you to a website or requesting information.

General PC Security

Maintain active and up-to-date antivirus protection provided by a reputable vendor

Schedule regular scans of your computer in addition to real-time scanning.

Update your software frequently to ensure you have the latest security patches.

 

This includes your computer’s operating system and other installed software (e.g. Web Browsers, Adobe Flash Player, Adobe Reader, Java, Microsoft Office, etc.)

Automate software updates, when the software supports it, to ensure it’s not overlooked.

If you suspect your computer is infeccted with malware, discontinue using it for banking, shopping, or other activities involving sensitive information.

 

Use security softwre and/or professional help to find and remove malware.

Use firewalls on your local network to add another layer of protection

 

for all devices that connect through the firewall (e.g. PCs, smart phones, and tablets).

Require a password to gain access.

 

Log off or lock your computer when not in use.

Use a cable lock to physically secure laptops,

 

when the device is stored in an untrusted location.

 

Password Security and Best Practices

Create a unique password for all the different systems you use.

Otherwise, a breach to just one leaves all of your accounts vulnerable.

Never share your password over the phone, in texts, by email, or in person.

 

If you are asked for your password, it’s most likely a scam.

Use unpredictable passwords

 

with a combinatino of lowercase letters, capital letters, numbers and special characters.

The longer the password, the tougher it is to crack

 

Use a password with at least 8 characters. Every additional character exponentially strengthens a password.

Avoid using obvious passwords such as:

Your name, your business name, family members’ names, your user name, birthdates and dictionary words

Choose a password you can remember without writing it down.

 

If you do choose to write it down, store it in a secure location.

Additional Resources

To learn more about information security, visit any of the following websites:

  • OnGuardOnline.gov
  • StaySafeOnline.org
  • BBB.org/Data-Security
  • Us-CERT.gov

Mobile Device Security

  • Configure your device to require a passcode to gain access if this feature is supported in your device.
  • Avoid storing sensitive information. Mobile devices have a high likelihood of being lost or stolen so you should avoid using them to store sensitive information (e.g. passwords, bank account numbers, etc.). If sensitive data is stored then encryption should be used to secure it.
  • Keep your mobile device’s software up-to-date. These devices are small computers running software that needs to be updated just as you would update your PC. Use the automatic update option if one is available.
  • Review the privacy policy and data access of any applications (apps) before installing them.
  • Disable feature not actively in use suck as Bluetooth, Wi-Fi and infrared. Set Bluetooth-enabled devices to non-discoverable when Bluetooth is enabled.
  • Delete all information stored on a device before the device changes ownership. Use a "hard factory reset" to permanently erase all content and settings stored on the device.
  • "Sign out" or "Log off" when finished with an app rather than just closing it.